Sincerely, Natacha JOUGLAR Chef de Réception, Dear 486Len, Thank you for choosing Mercure La Rochelle Vieux Port Sud as your accommodation. Optic fiber technology provides the highest possible speed of Internet connection. We contacted reception and a very helpful member of staff attempted to resolve the problem and later called for a second colleague and between them they managed to remove the mechanism again (this was just before 2300 hours). Short break in a safe and secure area. Look forward to our next stay. It is always a pleasure to spend time in the hotel. Mercure La Rochelle Vieux-Port Sud welcomes you for a business or leisure stay, or for your private or professional events, in a light-filled complex with 1,000 m² of meeting rooms. WiFi and parking are free, and this hotel also features a restaurant. Restaurants near Hotel La Tour de Nesle La Rochelle Vieux Port, La Rochelle on Tripadvisor: Find traveler reviews and candid photos of dining near Hotel La Tour de Nesle La Rochelle Vieux Port in La Rochelle, France. Not great value for money. There you can savour a delicious breakfast or a meal of classic French dishes while admiring panoramic views of the yacht marina and La Rochelle towers. Sincerely, Natacha JOUGLAR Chef de Réception, Dear MARIANNE W., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. I will share your comments with our team. The following day the maid who cleaned the room was unaware of the problem and put the mechanism back in the basin with the result that once again the wash basin could not be used. The room was acceptable in size and the position was very good. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Some hotels can Stay Now & Pay Later! Felt very safe. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking for the best hotel near Vieux Port? He could not fix the problem but did remove the mechanism so that the basin could be used i.e. La Rochelle offers beauty, culture and gourmet food. The breakfast regular as the service, Damodar K. Couples - 19/08/2020 Confirmed reviews ALL, Very good rooms, excellent house keeping, friendly front office as well as other staff very cooperative and helpful Will certainly stay here when we visit next, Well located from town center...a walk from the main attractions!! Anonymous Solo - 10/08/2020 Confirmed reviews ALL. The meal we had in the restaurant in the evening was very good , as was the service. It’s kinda ruined our weekend. Regarding your feedback for the size of the room, the design of the room is study as a boat ca in but it's on your project to renove the hotel in 2021. Good employee at reception. Want went well: Location of the hotel was superb. 1 km from the fairgrounds and 15 km from the Ile de Ré. Embark on a sailboat tour to discover the islands and unwind afterward with a seafood platter. Nous disposons de 123 chambres dont 46 transformables en twins, d'un restaurant panoramique, de 80 places de parking gratuites ainsi que de 1000m² de salons pour l'organisation de vos événements professionnels ou privés. Excellent measures for COVID safety, Rasik B. En attendant prenez soin de vous. See its architectural style and magnificent church. For your leisure moments, our hotel in La Rochelle offers a fitness room and an excellent restaurant, L'Océanide. for the cleaning of teeth. Sincerely, Natacha JOUGLAR Chef de Réception, Dear Mrs L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. more, You seem to have JavaScript disabled. It is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Elisabeth GOUVERNAIRE, Hotel Manager. View deals for Mercure La Rochelle Vieux Port Sud Hotel, including fully refundable rates with free cancellation. It offers free WiFi throughout the entire hotel. Customer review rating 4.2/5 6,639 reviews, I can take advantage of the Members' rate, Hotel for travellers looking for local and authentic experiences. Located in the Vieux Port district, in the city centre, ibis La Rochelle Vieux Port offers free Wi-Fi throughout, a bar, and rooms for people with reduced mobility. Vous sortez à La Rochelle, Charente-Maritime : lisez sur Tripadvisor 91 740 avis sur 501 restaurants à La Rochelle, recherchez par prix, quartier, etc. We had a privilege room, a bit smaller than some Mercures but fine. Share your stay to save more. Elizabeth L. Couples - 17/09/2020 Confirmed reviews ALL. Situé en plein centre-ville, notre hôtel à La Rochelle permet de visiter les sites touristiques de la Porte océane. L'hôtel ibis La Rochelle Vieux-Port se situe au coeur de La Rochelle, sur le Vieux-Port, à 400 m de la gare. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a result we would not recommend this hotel to others. Alternatively, you may use, Hotels near Musee Maritime de La Rochelle, Hotels near Musees des Automates / Modeles Reduits, Hotels near Office de Tourisme de l’agglomeration de La Rochelle, Hotels near Musee d'histoire naturelle de La Rochelle, Restaurants near Hotel La Tour de Nesle La Rochelle Vieux Port, Restaurants near Ibis Styles La Rochelle Centre, Restaurants near Ibis La Rochelle Vieux Port, Restaurants near Segway Mobilboard La Rochelle, Restaurants near Porte de la Grosse-Horloge, Restaurants near La Rochelle - Porte Dauphine Station, Restaurants near La Creperie du Vieux Port. We would recomend to move that shelf. Take the opportunity to explore the Île de Ré or go on a nature outing through the Marais Poitevin. Unfortunately on our first day we were given less than 24 hours notice to move our cars out of the car park so that Tour de France teams could move in. It is always a pleasure to receive positive feedback. Marianne Couples - 25/07/2020 Confirmed reviews ALL. If we had been told this at the beginning we would not have booked. Restaurants near Mercure La Rochelle Vieux Port Sud, La Rochelle on Tripadvisor: Find traveller reviews and candid photos of dining near Mercure La Rochelle Vieux Port Sud in La Rochelle, France. Restaurants près de Mercure La Rochelle Vieux Port Sud sur Tripadvisor : consultez 28 485 avis et 16 940 photos de voyageurs pour connaître les meilleures tables près de Mercure La Rochelle Vieux Port Sud à La Rochelle, France. Couples - 09/09/2020 Confirmed reviews ALL. Best Regards, Guillaume DUBOS Assistant Front Office Manager. Well situated hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I opened it to discover a complete stranger, a drunken young man, who asked me for a lighter. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. On remarque son style architectural et sa magnifique façade d'église. Mercure La Rochelle Vieux-Port Sud welcomes you for a business or leisure stay, or for your private or professional events, in a light-filled complex with 1,000 m² of meeting rooms. We thankfull for your comments regarding the reception team and we will tell them for sure. Fabrizio B. Lesley A. It is located in the city center, in front of the Vieux Port. I will share your comments with our team. It offers non-smoking rooms with free Wi-Fi. Located in the very city centre, our hotel in La Rochelle invites you to visit the tourist attractions of Porte Océane. Ibis La Rochelle Vieux-Port Hotel is in La Rochelle, in the old port, 400 m from the train station. Start Saving Today! Nous serons de retour dès que la situation le permettra. An LCD TV with satellite channels and a minibar feature in each of the cabin-style rooms at Mercure La Rochelle Vieux Port … Major disappointment: The mechanism in the wash basin was completely broken and unusable. We hope to welcome you back to our hotel very soon! Your green hotel choice in La Rochelle. Sincerely, Natacha JOUGLAR Chef de Réception, Dear Guest, Thank you for taking the time to share your feedback. It is always a pleasure to receive positive feedback. The staff are very courteous and the accommodation is always superb. Restaurants near Vieux Port, La Rochelle on Tripadvisor: Find traveller reviews and candid photos of dining near Vieux Port in La Rochelle, France. The management were not very helpful in suggesting alternative parking or providing any recompense for any extra charges Incurred. Great stay !! Dominique Couples - 21/08/2020 Confirmed reviews ALL, The room was good. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Overall we were pleased with our stay at the hotel and the staff we contacted were polite and helpful in attempting to sort out the problem with the basin; it is just disappointing that there was a problem in the first place (which was never properly resolved). La vie rochelaise s'anime sur les quais autour du Vieux-Port et une douzaine d'hôtels, de standing 2 … Kim Couples - 08/10/2020 Confirmed reviews ALL. Our restaurant L'Océanide and its terrace overlooking the towers of La Rochelle are open. I will share your comments with our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natacha JOUGLAR Chef de Réception, Dear D. DORISON, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Presumably part of the fees we paid the hotel initially included a portion for parking. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. We booked this hotel a week before our stay and booked it because it had private parking. Slept with window open but still too hot. Business - 28/10/2020 Confirmed reviews ALL, Arrived the evening left the morning... Long queue for the breakfast Room was not clean as expected (hair + dirty surfaces), Walking distance to shops, restaurants, city centre, Cherie S. Couples - 17/10/2020 Confirmed reviews ALL, Always stay here when in La Rochelle However, the room was way too hot and no way of turning it down. We’ll even let you know about secret offers and sales when you sign up to our emails. Quai Louis Prunier 17000 la rochelle france, FROM CITY CENTRE :  ILLICO 1a, 1b, 3 AQUARIUM/GARE SNCF. It is located in the city centre, in front of the Vieux Port. Le personnel de l´ hôtel"Hôtel Mercure La Rochelle Vieux Port Sud" vous souhaite la bienvenue ! Book this exclusive offer now and make the most of your business or leisure stays in our Mercure hotels. Hôtel La Tour de Nesle La Rochelle Vieux Port 2, Quai Louis Durand, 17000 La Rochelle Driving directions 7.8 861 reviews We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Restaurants près de Vieux Port sur Tripadvisor : consultez 28 485 avis et 16 940 photos de voyageurs pour connaître les meilleures tables près de Vieux Port à La Rochelle, France. As a gold member, I think Accor All’s membership management is bad too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. But there are no any apologies next day. Room badly designed, shower screen didn’t fit so water everywhere. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Poor WiFi. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is always encouraging for us to learn that our valuable guests are satisfied with our service. Restaurants near Vieux Port, La Rochelle on Tripadvisor: Find traveler reviews and candid photos of dining near Vieux Port in La Rochelle, France. Traditional cuisine, à la carte and set menus. First night, even it’s a connecting room, with noise usually is normal, but with the neighbor smoke cigarettes and weed is kinda a joke - that makes me and my husband had strong headache. Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We’ll even let you know about secret offers and sales when you sign up to our emails. Paul S. Families - 11/08/2020 Confirmed reviews ALL. Even better if: We had requested an early check in and were disappointed to find that our rooms were not ready on our arrival, although alternative rooms were found and the fee for the early book in was returned (the staff were helpful in that respect). Business guests praise the breakfast. Reserve a table at Papy Mougeot La Rochelle on Tripadvisor: See 192 unbiased reviews of Papy Mougeot rated 4.5 of 5 on Tripadvisor and ranked #22 of 482 restau… Sincerely, Natacha JOUGLAR Chef de Réception, Dear GORDON S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I will share your comments with our team. Mandy W. Couples - 06/08/2020 Confirmed reviews ALL. Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Bureau Veritas. Families - 19/08/2020 Confirmed reviews ALL. Best Regards, Guillaume DUBOS Assistant Front Office Manager Sincerely, Dear LESLEY A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. You can imagine my reply and if I had not had my 87 year old mother with me I would have taken the matter much further. It was a good experience, good place, good bed ect. L'hôtel pr We are also within easy reach of the shops and railway station, less than 5 minutes by foot. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille MELIN Receptionist, Dear Paul S., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Browse from &HotelNumbers La Rochelle Hotels with candid photos, genuine reviews, location maps & more. I will share your comments with our team. It is always a pleasure to receive positive feedback. Hotel La Marine, Vieux Port is situated in the centre of La Rochelle on the Old Port area in front of the medieval towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I gave the compliments to the staff at the restaurant and the manager on duty at the reception!!! Sincerely, Natacha JOUGLAR Chef de Réception, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team. Ibis La Rochelle Vieux Port, La Rochelle: See 945 traveller reviews, 137 user photos and best deals for Ibis La Rochelle Vieux Port, ranked #13 of 49 La Rochelle hotels, rated 4 … To use our mobile site, please enable JavaScript. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Notre hôtel est idéalement situé au cœur du vieux port de la Rochelle, offrant une vue sur les Tours de La Rochelle et le bassin des Grands Yachts. Place your hotel booking today, enjoy our exclusive deals with Discount Code & book 10 nights get 1 free* with Hotels.com Rewards! Il s'agit du port historique datant du XIIIe siècle. Sincerely, Guillaume DUBOS Assistant Chef de Réception, Dear Guest, Thank you for taking the time to share your feedback. Mercure La Rochelle Vieux Port Sud Hotel is rated "Very good" by our guests. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Restaurants near Ibis La Rochelle Vieux Port, La Rochelle on Tripadvisor: Find traveler reviews and candid photos of dining near Ibis La Rochelle Vieux Port in La Rochelle, France. Our restaurant provides a breakfast service to enjoy in your room or at the table. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? We managed to find a space in the public car park- and had to pay 15.60 EUR- but that is not the service we have come to expect from Accor hotels, especially for Gold Loyalty card holders. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We had to change a room at 2am. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Very good experience overall !! It is always a pleasure to receive positive feedback. The Originals Boutique, Hôtel Saint Jean d'Acer, La Rochelle Vieux Port (Inter-Hotel) is located in La Rochelle on the harbor. Hôtel le plus proche du restaurant 3 étoiles trois minutes à pied. Overall we were very pleased we selected the hotel for our stay. Unfortunately, during the Tour de France, it was full during 3 days and we sorry that you haven't been informed before arrival as you should. Dear ganucheau, Thank you for taking the time to tell us about your experience. Gordon Couples - 09/08/2020 Confirmed reviews ALL. Have stayed before. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. De panoramisch uitzichten vanuit ons restaurant op de Bassin Brian T. Couples - 25/08/2020 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pour toutes questions, n'hésitez pas à nous contacter à l'adresse info@hotel-la-rochelle.com. The most disappointing aspect of this situation was that the technician was aware that the problem had not be resolved on Friday afternoon and yet he failed to report the problem, so that on the Saturday evening we were faced with the same problem again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope that we will have the pleasure of welcoming you again in the near future. Pour vous détendre, notre hôtel à La Rochelle met à votre disposition une salle de fitness et l'excellent restaurant L'Océanide. The rooms at ibis La Rochelle Vieux Port feature air conditioning, a TV, and the private bathrooms are complete with a … Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Notre hôtel fait partie de la chaîne hôtelière "Mercure by Accor". It offers comfortable rooms with air-conditioning, private bathrooms and flat-screen TV with Canal+, beIN Sports and Eurosport. Nice bath, comfy bed, clean and COVID measures well applied, Julia Couples - 12/10/2020 Confirmed reviews ALL. Book now & save up to 50% with TiCATi! I will share your comments with our team. Restaurants near Mercure La Rochelle Vieux Port Sud, La Rochelle on Tripadvisor: Find traveller reviews and candid photos of dining near Mercure La Rochelle Vieux Port Sud in La Rochelle, France. Fantastic effort. Make the most of your stay by visiting the aquarium, the towers or one of our museums. I will share your comments with our team. Issue to move around bed and to open luggage’s ! Véhicule électrique 2 bornes pour la recharge de votre voiture dans notre parking souterrain. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Het treinstation La Rochelle bereikt u te voet in slechts 2 minuten, en het aquarium ligt tegenover het hotel. Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. This is the version of our website addressed to speakers of English in the United States. We are right next to the aquarium, a 5-minute walk from the maritime museum, a few paces from the Vieux Port and its famous towers, and less than 3 km from the Plage des Minimes. Nous avons hâte de vous retrouver. I was therefore disappointed to receive an email the day before our arrival to say car parking was not available as the Tour De France was passing through. Plenty of free parking on site. For your leisure moments, our hotel in La Rochelle offers a fitness room and an excellent restaurant, L'Océanide. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natacha JOUGLAR Chef de Réception, Dear KIM M., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Overall good service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments with our team. Fantastic experience ..complimented the fantastic work being done by the breakfast staff at the restaurant catering to the guest traffic and still adhering to the COVID safety guidelines . De receptie van het Mercure La Rochelle Vieux Port Sud is 24 uur per dag geopend, en het hotel biedt gratis WiFi en privéparkeergelegenheid. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Book Mercure La Rochelle Vieux Port Sud Hotel & Save BIG on Your Next Stay! Excellent location and close to all amenities. Vous logerez juste à côté de l'aquarium, à 5 mn à pied du musée maritime, à deux pas du Vieux-Port et de ses fameuses tours et à moins de 3 km de la plage des Minimes. We booked your hotel because it had private parking and I asked for a space when we booked- almost a week before our arrival. The hotel offers 79 AC rooms equipped with WiFi Tussen de historische stad en kleine marina is het 4-sterrenhotel Mercure la Rochelle Old Port Sud Hotel ideaal gelegen om te ontspannen of om de zoute lucht in te ademen tijdens het zakendoen. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. This ensures that our hygiene and prevention measures meet the highest standards. We booked this hotel for its central position and most importantly CAR PARKING. The break fast was also good. We booked the hotel back in July and were never informed that parking would not be available, if we had known this we wouldn’t have booked this hotel. It is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The precautions taken re Covid were thorough and very reassuring. It is always a pleasure to receive positive feedback. Sincerely, Natacha JOUGLAR Chef de Réception, Dear Mister B., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Nicholas Families - 04/01/2021 Confirmed reviews ALL. We hope to welcome you back to our hotel very soon! We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority.

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